Terms of service

Terms of Service

Last updated: 29 September 2026

Welcome to EMI CREATIONS. By using our website or placing an order, you agree to these Terms of Service. If you have questions, contact us at e.m.icreationpty.ltd@gmail.com.

Products and orders

We aim to describe and display our products accurately. Colours and appearance may vary slightly depending on your screen. Product availability and prices may change without notice, but a price change will not affect an order we have already accepted.

When you place an order, please provide accurate contact and delivery information. We may contact you if we need to confirm details or resolve a problem with your order. If we cannot fulfil an order, we will notify you and refund any payment received for the unavailable item.

Payments

Prices and any applicable shipping charges are shown during checkout before you place your order. Your order is subject to payment being completed successfully.

Shipping and delivery

Some orders are shipped directly by our fulfilment partners. Delivery estimates are estimates, not guaranteed arrival dates, unless we expressly state otherwise. Please see our Shipping Policy for information about delivery areas, charges, and estimated times. Contact us if your order is delayed or has not arrived so we can investigate.

Returns and refunds

Our Return and Refund Policy explains how to report a problem and request a return or refund. Please contact us before sending an item back, as the address on a parcel may not be the correct return address. Nothing in these terms or our policies limits your rights under applicable consumer law.

Website use

You agree not to use our website for unlawful purposes, interfere with its operation, or submit false or misleading information. Content on this website, including our branding, text, and images, may not be used without permission unless the law allows it.

Third-party services

Our store may use third-party services to process payments, fulfil orders, or provide website features. Those services may have their own terms and privacy practices. Our Privacy Policy explains how personal information is handled in connection with your use of the store.

Changes to these terms

We may update these terms by posting a revised version on this page. The terms in effect when you place an order will apply to that order, subject to applicable law.